MENU CART ({{currentCart.getItemCount()}}) MESSAGE

Return & Exchange

Thanks for shopping at AMAZINGthing online shopping platform.
We hope that you have a happy experience during shopping here! If you feel something wrong with the product, you can request a replacement of product within 7 days. 
We would like to ensure the best shopping experience to you. The terms listed below is only apply to AMAZINGthing online shop and Hong Kong & Macao regions.
Product ordered by online can not be returned in physical chain store. 

Returns
All returns are not refundable, customers can exchange goods instead of return. The company have the right to deduct administrative costs are reserved.

Refunds
If customers would like to have replacement of product, it must be within 7 days. Customers shall keep the product and its' packaging before replacement of product. After the confirmation of replacement, customer can ship back to AMAZINGthing's Hong Kong office and we will follow up by our team. If product itself have been damaged, modified or destroyed, the product will not get a replacement. All freight or other shipping cost will not be returned.

Contact Us

If you have any questions on how to return your item to us, feel free to contact us by mail, info@amazingat.com.